Scholand & Beiling | Partner

Scholand & Beiling | Partner GmbH & Co.KG

Westfalendamm 77

44141 Dortmund

 

Telefon: +49(0)231 425 77 950

Telefax: +49(0)231 425 77 959

www.scholand-beiling.de

 
 

Products & Services

SCHOLAND & BEILING | Partner begreift Herausforderungen als Chance, neue Ideen zu entwickeln, Lösungen aufzuzeigen und optimale Ergebnisse zu erzielen. Langjährige Erfahrungen ermöglichen es uns, zielgerichtete Lösungen zu schaffen.

 

Aus diesen Lösungen entstanden und entstehen auch in Zukunft an vielen Stellen hervorragende Produkte. Mit der Gründung von eGain Deutschland und damit dem Zusammenschluss mit einem der führenden Anbieter von cloud-basierter und on-site Customer Interaction Multichannel Software wurde die strategische Basis geschaffen, den ganzheitlichen 360-Grad Beratungsansatz mit ‚Best in Class‘ Customer Experience Technology zu verbinden.

 

Erstklassige Resultate im Bereich Customer Service, eCommerce und Logistik sowie hoch zufriedene Kunden sprechen eine klare Sprache: SCHOLAND & BEILING | Partner garantiert Ihnen mit eGain intelligente und individuell auf Ihre Bedürfnisse zugeschnittene Produkte und Systemlösungen.

 

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Informieren Sie sich in unserem News Spezial über die aktuellen Themen, die die Welt des Kundenservice derzeit beschäftigen.


Studie bestätigt: Wir gehören zu den besten Unternehmensberatungen Deutschlands!

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Voice of the Customer

Avon

Tracy Raikes, VMO Manager Avon Global

New Services & BPO Process

It has been a pleasure working with Dirk Scholand since November 2008. As an Independent Business Consultant with the Avon Germany outsourcing project, Mr. Scholand continues to be a key player and excellent advisor. While keeping Avon’s best interest at heart, Mr. Scholand has the capacity of continuously staying focused on the job at hand and being solution oriented.In a business where a variety of departments and different cultures are involved, Mr. Scholand’s matrix management is excellent. I have found his direct, well paced and diplomatic way of communicating very effective along with his approach to potentially confrontational times being fair and respectfully even. Mr. Scholand partners very well with his client – Avon Germany. Although he is extremely knowledgeable in the field of business management and understands financial impact solidly, he has made the great effort to truly understand the Avon business and has aligned himself with the key players in the Company to leverage their knowledge to help make this project a success. His project planning skills are evident and have been utilized widely during the outsourcing project. He is an open minded individual who is eager to learn of alternative methods and operational approaches in other Avon locations. Mr. Scholand reacts in a very timely manner in response to emails and urgent situations.

» mehr Voice of the Customer

 

 
© Scholand & Beiling | Partner 31.07.2014